EXUVE, INC.
2930 Bristol St. suite a111
Costa Mesa, CA 90026
PRESS INQUIRIES
EMAIL: LINDSAY@EXUVE.COM
FORMS OF PAYMENT
VISA
MASTERCARD
AMERICAN EXPRESS
SALES TAX
CALIFORNIA STATE SALES TAX IS CHARGED ON ORDERS SHIPPED
CHANGES
IF YOU NEED TO CHANGE YOUR ORDER PLEASE EMAIL INFO@EXUVE.COM AS SOON AS POSSIBLE. WE ARE HAPPY TO MAKE ANY CHANGES BEFORE YOUR ORDER HAS BEEN SHIPPED.
SHIPPING
FLAT RATE= $5 for all domestic us orders
+$9 FOR ALASKA OR HAWAII
+$30 FOR CANADA
+$30 FOR DOMESTIC 2-DAY
+$65 FOR OVERNIGHT
+$40 FOR INTERNATIONAL
ALL PACKAGES ARE SENT WITH SIGNATURE REQUIRED AND TRACKING NUMBERS WILL BE PROVIDED. CUSTOMER IS RESPONSIBLE FOR ANY ADDITIONAL CHARGES ON REJECTED PACKAGES.
INTERNATIONAL SHIPPING
WE SHIP INTERNATIONALLY TO NEARLY ANYWHERE USPS SERVICES. RATES ARE CALCULATED ON THE SITE AT TIME OF CHECKOUT. EXUVE IS NOT RESPONSIBLE FOR CUSTOMS FEES INCURRED FROM IMPORTING GOODS. FRAGRANCE MAY NOT BE SHIPPED INTERNATIONALLY.
TRACKING NUMBERS
ONCE YOUR ITEM HAS BEEN SHIPPED YOU WILL RECEIVE AN EMAIL CONTAINING THE TRACKING NUMBER FOR YOUR SHIPMENT. EXUVE ONLY SHIPS PACKAGES MONDAY THROUGH FRIDAY.
RETURNS
EXUVE WILL GLADLY ACCEPT RETURNS FOR ITEMS WITHIN 7 DAYS OF ORDER DELIVERY. THE GOODS MUST BE FREE FROM WEAR, STAINS, ODOR OR ANY CONDITION THAT WOULD PREVENT THEM FROM BEING SOLD AS NEW. RETURNED ITEMS MUST HAVE THEIR ORIGINAL TAGS ATTACHED AND MUST BE ACCOMPANIED WITH A COPY OF THE RECEIPT. ITEMS SOLD FOR A DISCOUNT OF 30% OFF OR GREATER ARE CONSIDERED “AS IS” AND ARE NOT ELIGIBLE FOR RETURN.
TO SEND BACK GOODS, PLEASE EMAIL INFO@EXUVE.COM FOR A RETURN AUTHORIZATION NUMBER.
CUSTOMERS WILL ASSUME RESPONSIBILITY FOR RETURN SHIPPING CHARGES. EXUVE WILL NOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION OF RETURN PACKAGES LOST IN TRANSIT WITHOUT PROOF OF DELIVERY TO THE EXUVE RETURNS OFFICE.
IF ALL CONDITIONS ARE MET, THE ORIGINAL FORM OF PAYMENT WILL BE CREDITED; IF NOT ALL ITEMS WILL BE SHIPPED BACK TO THE CUSTOMER WITH AN EXPLANATION.
RETURN ITEMS TO:
RETURN DEPARTMENT
C/O EXUVE
2930 Bristol St. suite a111
Costa Mesa, CA 90026
PRE-ORDERS
DUE TO HIGH DEMAND, SOME ITEMS ARE AVAILABLE TO PRE-ORDER BEFORE THEY HAVE ACTUALLY BEEN RECEIVED AT EXUVE. PRE-ORDERS REQUIRE A 50% NON-REFUNDABLE DEPOSIT. EXUVE RESERVES THE RIGHT TO ADJUST RETAIL PRICES UP TO 10% BASED ON ACTUAL CUSTOMS, DELIVERY CHARGES AND CURRENCY EXCHANGE RATES ON IMPORTED GOODS. ONCE ITEMS ARRIVE YOU WILL BE NOTIFIED VIA EMAIL AND WILL HAVE 7 DAYS TO PAY THE BALANCE DUE. IF THE BALANCE IS NOT PAID THE 50% DEPOSIT IS FORFEITED AND THE ITEM(S) WILL BE SOLD TO THE GENERAL PUBLIC.
Customer Service
SALES AND CUSTOMER SUPPORT
PHONE: 714.966.1226
EMAIL: INFO@EXUVE.COM
CORPORATE OFFICES
EXUVE, INC.
2930 Bristol St. suite a111
Costa Mesa, CA 90026
PRESS INQUIRIES
EMAIL: LINDSAY@EXUVE.COM
FORMS OF PAYMENT
VISA
MASTERCARD
AMERICAN EXPRESS
SALES TAX
CALIFORNIA STATE SALES TAX IS CHARGED ON ORDERS SHIPPED
CHANGES
IF YOU NEED TO CHANGE YOUR ORDER PLEASE EMAIL INFO@EXUVE.COM AS SOON AS POSSIBLE. WE ARE HAPPY TO MAKE ANY CHANGES BEFORE YOUR ORDER HAS BEEN SHIPPED.
SHIPPING
FLAT RATE= $5 for all domestic us orders
+$9 FOR ALASKA OR HAWAII
+$30 FOR CANADA
+$30 FOR DOMESTIC 2-DAY
+$65 FOR OVERNIGHT
+$40 FOR INTERNATIONAL
ALL PACKAGES ARE SENT WITH SIGNATURE REQUIRED AND TRACKING NUMBERS WILL BE PROVIDED. CUSTOMER IS RESPONSIBLE FOR ANY ADDITIONAL CHARGES ON REJECTED PACKAGES.
INTERNATIONAL SHIPPING
WE SHIP INTERNATIONALLY TO NEARLY ANYWHERE USPS SERVICES. RATES ARE CALCULATED ON THE SITE AT TIME OF CHECKOUT. EXUVE IS NOT RESPONSIBLE FOR CUSTOMS FEES INCURRED FROM IMPORTING GOODS. FRAGRANCE MAY NOT BE SHIPPED INTERNATIONALLY.
TRACKING NUMBERS
ONCE YOUR ITEM HAS BEEN SHIPPED YOU WILL RECEIVE AN EMAIL CONTAINING THE TRACKING NUMBER FOR YOUR SHIPMENT. EXUVE ONLY SHIPS PACKAGES MONDAY THROUGH FRIDAY.
RETURNS
EXUVE WILL GLADLY ACCEPT RETURNS FOR ITEMS WITHIN 7 DAYS OF ORDER DELIVERY. THE GOODS MUST BE FREE FROM WEAR, STAINS, ODOR OR ANY CONDITION THAT WOULD PREVENT THEM FROM BEING SOLD AS NEW. RETURNED ITEMS MUST HAVE THEIR ORIGINAL TAGS ATTACHED AND MUST BE ACCOMPANIED WITH A COPY OF THE RECEIPT. ITEMS SOLD FOR A DISCOUNT OF 30% OFF OR GREATER ARE CONSIDERED “AS IS” AND ARE NOT ELIGIBLE FOR RETURN.
TO SEND BACK GOODS, PLEASE EMAIL INFO@EXUVE.COM FOR A RETURN AUTHORIZATION NUMBER.
CUSTOMERS WILL ASSUME RESPONSIBILITY FOR RETURN SHIPPING CHARGES. EXUVE WILL NOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION OF RETURN PACKAGES LOST IN TRANSIT WITHOUT PROOF OF DELIVERY TO THE EXUVE RETURNS OFFICE.
IF ALL CONDITIONS ARE MET, THE ORIGINAL FORM OF PAYMENT WILL BE CREDITED; IF NOT ALL ITEMS WILL BE SHIPPED BACK TO THE CUSTOMER WITH AN EXPLANATION.
RETURN ITEMS TO:
RETURN DEPARTMENT
C/O EXUVE
2930 Bristol St. suite a111
Costa Mesa, CA 90026
PRE-ORDERS
DUE TO HIGH DEMAND, SOME ITEMS ARE AVAILABLE TO PRE-ORDER BEFORE THEY HAVE ACTUALLY BEEN RECEIVED AT EXUVE. PRE-ORDERS REQUIRE A 50% NON-REFUNDABLE DEPOSIT. EXUVE RESERVES THE RIGHT TO ADJUST RETAIL PRICES UP TO 10% BASED ON ACTUAL CUSTOMS, DELIVERY CHARGES AND CURRENCY EXCHANGE RATES ON IMPORTED GOODS. ONCE ITEMS ARRIVE YOU WILL BE NOTIFIED VIA EMAIL AND WILL HAVE 7 DAYS TO PAY THE BALANCE DUE. IF THE BALANCE IS NOT PAID THE 50% DEPOSIT IS FORFEITED AND THE ITEM(S) WILL BE SOLD TO THE GENERAL PUBLIC.